Sell online with live video consulting
Sell online with
live video consulting
Face-to-face in the digital world: online shopping rethought
These days, online shopping is ubiquitous, yet often lacks personalized guidance for customers. That’s where our PosLive video consultation service comes into play. Our expert advisors provide tailored online video consultations, perfect for products that demand detailed guidance. With PosLive, we reduce abandoned purchases by assisting customers throughout the entire ordering process, ultimately boosting successful sales. Digital advice is just a click away for your customers.
Face-to-face in the digital world: online shopping rethought
Online shopping is commonplace these days, but there is often a lack of personal advice at the customer interface. This is exactly where our PosLive video consultation comes in. Excellently trained advisors offer individual online video consultations, ideal for products requiring intensive advice. With PoSLive, we minimize abandoned purchases by guiding customers through the entire ordering process and thus promoting successful sales. For your customers, digital advice is just a click away.
How does the
video consulting work?
How does video consulting work?
Individual and personal
Solutions and services that are specifically tailored to the needs of our customers
Cross-selling and up-selling
After sales customer support
Anywhere and at any time
GDPR-compliant
Highest safety standard
More success with our
live video consulting
Advice where there is none
Advice where there is none
Customers who shop online rarely find personal and individual advice. This is where our video consultation comes in: Our trained specialists provide tailored advice on your products and services.
Reduced abandoned carts
Reduced abandoned carts
Through personalized video consultations via PoSLive, your customers receive tailored guidance based on their preferences and requirements. Our expert advisors will lead them step-by-step through the entire purchasing journey.
Versatile use
Versatile use
PosLive video advice can be integrated anywhere: In your online store or directly in the store via a self-service kiosk or tablet PC. Your customers will receive professional advice everywhere.
The right personnel
for every campaign
We create unforgettable promotions for your brand, events and products – and our unique team brings them to life! This is made possible by our talent pool of over 24,000 committed and competent people who are passionate about your brand. We use AI-supported recruiting processes to select members for suitable tasks. Our sales promoters, merchandisers, decorators, presenters, consultants and trainers not only have the necessary specialist knowledge, but also inspire your target group with their dynamic and captivating charisma. We put together the ideal personnel ensemble for each of your campaigns. Raise the curtain!
360° services for PoSLive
A selection
of our customers
Reference:
MediaMarkt Saturn
For MediaSaturn, we offer permanent purchasing advice via the online stores in Germany, Austria and Spain. Purchasing advice is provided via our video advice service – customers receive personal and individual advice on their desired product from our trained staff. The sales team comprises more than 30 sales consultants, who are managed by a project team and several shift managers. Regular workshops and training sessions ensure a continuous exchange of knowledge. The number of industry partners is constantly increasing and customers are very satisfied with the quality of the advice they receive.